In the ever-evolving quest of creating, improving, and ultimately producing the best products we can, I want this post to touch on the feedback loop of our current products. Shawn and I have trialed the first test run of receiving in-depth feedback regarding a single product (the performance running jacket). Feedback is one of the most valuable pieces of data that we can collect. As the business grows, I want to build feedback loops into all parts of our process (to improve employee quality of life) and products/experiences to further improve our customers' lives/experiences (as best we can).
Historically, emails have been the best way for surveys to reach me personally (: I also enjoyed the How to Do Great Work Article, even if I don’t completely agree with it
When will the podcast return?
Enjoyed these minutes - always good to receive feedback from a variety of stakeholders.
Great article on the issue of plastics and microplastics. I've looked into it in the past and its definitely made me take count of my use of plastics. I've also focused on the plastics I wear and try to limit my purchases of synthetic fibers. I know in the performance gear world, most gear contains synthetic fibers. Have you looked into alternatives every for Minted gear?
Agree with you on Paul Graham - a good provider of actionable insights.